24/7 Nursing Support at 50% Cost

Offload clinical workflows.
Without compromising quality.

  • Woman-Owned
  • HIPAA Compliant
10
Languages Spoken
50%
Cost Savings
24/7
Operations
Why hivemind

By clinical operators,
for clinical operators.

  1. White Glove DeliveryHigh-touch oversight on every engagement, including: custom solutions, timely responses, and comprehensive reporting.
  2. Clinically SophisticatedWe are AI-enabled, but human-led. Our team of dedicated clinical experts review every case.
  3. Operator-Ledhivemind's founding team bring decades of experience in scaling health systems.
What We Do

Offload routine practice workflows.

Prior Authorization

End-to-end execution, from clinical evidence collection to final payer decision

See how it works →
AI-Enabled CompletionForm is completed within minutes, leveraging the patient chart
SubmissionAcross whatever clearinghouses/portals you already use, including fax as required
Tracking24/7 status tracking
Approved or Denied?
ApprovedCare ContinuesPatient proceeds as scheduled, info is shared with the care team
DeniedDenialsDenial reason is root-caused and an appeal is prepared

Licensing and Credentialing

Help providers start seeing patients faster.

  • Licensing: Applications and renewals, including DEA.
  • Credentialing: Enrollment and verification, including CAQH.
  • Tracking: Upcoming expirations, sanctions, and renewals.
  • Provider Directory: NPI, address, and specialty data consistency.

Revenue Cycle Management

AI-enabled claims handling from intake to payment.

See how it works →
Claim IntakeNew claims enter the workflow
AI Completes First PassClaims checked against payer-specific rules and determinations
Nurse ReviewEvery claim is reviewed by a nurse before submission — complex or high-risk claims are flagged for closer review
SubmissionClaims submitted to the payer for payment
TrackingClaim added to tracker for full visibility into current status
Paid or Denied?
PaidPayment PostedRevenue collected, claim closed
DeniedDenialsRoot cause identified and the underlying issue is fixed

24/7 Patient Care

Round-the-clock coverage that keeps care moving.

  • 24/7 Provider Inbox: 100% of messages are triaged, tagged, and routed within 24 hours.
  • Supply Shortage Coordination: Locate inventory or alternatives for stimulants.
  • Patient Communication: Scheduling, intake, outreach, and follow-ups.
  • Controlled Substance Callbacks: Engage directly with pharmacists conducting due diligence.

AI Output Validation

Clinically validate your AI outputs quickly, comprehensively, and at scale

  • Clinical Validation: Review content against clinical guidelines.
  • Contextual Nuances: Flag hallucinations and edge cases.
  • Quick Turnaround: 24/7 availability means non-stop output review.
  • Case Creation: Generate dummy clinical data to "train" your model.

Ready to eliminate clinical burden? Get in touch →

Where we operate

Global nurse coverage

Six countries, every major time zone.

FAQs

Where are your teams based?

Our nurses can be onshore, offshore, or a hybrid of both, depending on the needs of each client.

How are your teams trained?

hivemind nurses are trained on your specific care protocols, workflows, and patient experience standards. MD/DOs curate ongoing oral and written coaching, ensuring our teams remain best-in-class.

How long does onboarding take?

About four weeks. We start by learning your workflows, building a dedicated team around them, running a supervised ramp, and handing off to production. Our priority is getting it right the first time, which is why we invest upfront to define what success looks like across your priorities.

How does hivemind protect patient data?

hivemind is HIPAA-compliant and follows role based access controls, audited with complete provenance. PHI data are encrypted and accessed through a secured U.S.-hosted network, ensuring data stay within a protected environment.

Let's talk about
your team.

What is eating up your time today? Let's start with your greatest pain point.